Privacy Policy

Last updated: January 15, 2026

Your Privacy Matters

At ATScore, we're committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Account Information

When you create an account, we collect:

  • • Email address
  • • Password (encrypted)
  • • Full name (optional)
  • • Profile information (optional)

Resume Data

When you upload resumes for analysis:

  • • Resume file content and metadata
  • • Job descriptions you provide for matching
  • • Analysis history and scores
  • • Your feedback on recommendations

Usage Information

We automatically collect:

  • • IP address
  • • Browser type and version
  • • Device information
  • • Pages visited and time spent
  • • Referral sources
  • • Approximate location (country/city level)

Payment Information

Payment information is processed by Creem, our payment gateway. We do not store credit card data directly. See the Refund Policy for details.

2. How We Use Your Information

We use collected information to:

  • • Provide and maintain our service
  • • Analyze your resumes and generate recommendations
  • • Authenticate your account and prevent fraud
  • • Send service-related announcements and updates
  • • Respond to your inquiries and support requests
  • • Improve our service and user experience
  • • Comply with legal obligations
  • • Detect and prevent abuse or security issues

3. Data Security

We implement industry-standard security measures to protect your data:

  • • SSL/TLS encryption for data in transit
  • • AES-256 encryption for data at rest
  • • Regular security audits and penetration testing
  • • Secure password hashing
  • • Limited access to personal data (need-to-know basis)
  • • Regular backups with encryption

4. Who We Share Your Data With

We do not sell your personal data. We only share information when necessary:

  • Creem (Payment Processor): Payment information for subscription management
  • Service Providers: Analytics, hosting, and security services
  • Legal Compliance: When required by law or to protect rights
  • Business Transfer: In case of merger or acquisition

5. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your data (right to be forgotten)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Export your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@atscoreai.com with your request.

6. Cookies & Analytics

We use cookies and analytics to improve your experience.

Essential Cookies

Required for authentication and security (always enabled):

  • • Session cookies for login
  • • Security and fraud prevention
  • • Consent preferences storage

Analytics (With Your Consent)

We use analytics tools to understand site usage with your explicit consent:

  • • Page views and user interactions
  • • Device and browser information
  • • Approximate geographic location (city level)
  • • Conversion and goal tracking

See our Cookie Policy for full details and consent management.

7. Data Retention

Active Accounts

Data is retained as long as your account is active.

Deleted Accounts

Upon deletion, your personal data is removed within 30 days. Resumes and analysis history are permanently deleted unless you request otherwise.

Legal Requirements

We may retain data longer if required by law or for legitimate business purposes (e.g., fraud prevention, legal disputes).

8. Third-Party Links

Our website may contain links to external websites. We're not responsible for their privacy practices. Please review their privacy policies before sharing your information.

9. Children's Privacy

ATScore is not intended for individuals under 13. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

10. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Email: privacy@atscoreai.com

Address: ATScore, Inc.

We'll respond to privacy requests ASAP.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be announced via email or on our website. Continued use of ATScore constitutes acceptance of the updated policy.

Have more questions? Read our Help Center or contact us.